Privacy Policy for Users
How we collect, protect, and use your data in compliance with Canadian law
What Information Do We Collect?
We collect personal and non-personal information to deliver services and support your account. This includes data provided when you sign up, use our platform, or communicate with our team. Our purpose is always outlined and transparent.
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→Identifiers such as name and email address
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→Technical information including browser and device type
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→Platform usage activity and preferences
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→Correspondence records and support interactions
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→Cookies and similar local storage technology
We only use information necessary to offer our services, respecting the scope for which it was collected. No data is sold to third parties.
How Do We Use the Information?
The information enables us to operate our platform, enhance analytics, support security measures, and personalize your experience within applicable legal frameworks.
We may also use data for regulatory compliance and to communicate important updates. Personal details are processed under Canadian data privacy legislation and relevant global standards.
Your Rights and Choices
You can access, update, or request erasure of your information. You have control over consent, marketing preferences, and can contact us for assistance regarding your rights.
Right to Access
Request a copy of your data at any time.
Right to Rectification
Update incorrect or incomplete information.
Right to Erasure
Ask for your data to be deleted as permitted.
Right to Portability
Obtain your data in a portable format.
How We Share Your Data
We only share data as legally required or to facilitate platform operation with trusted vendors under strict confidentiality agreements.
Your information is never sold and sharing occurs only for technical support, analytics, security, and regulatory requirements.
How We Protect Information
Security is core to our operations. We use encryption, regular audits, and access controls to safeguard your information throughout its lifecycle.
Despite strict protocols, no system can be absolutely impenetrable. We act quickly in response to suspected issues.
Contact Us About Privacy
Address: 442 Saint-Gabriel Street, Suite 100, Montreal, QC H2Y 2Z9 Canada
Phone: +1-862-362-2945
Email: content@solyxomenti.com